Exam Day User Guide - ISCET

Login

  • Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.   

     
  • Enter your credentials and click Login.    

Start Exam

  • On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.     


    Note: The start exam button will be enabled only 15 minutes before the scheduled time.
     
  • Review the Acknowledgement and click Okay to proceed.     

     
  • After acknowledgement, the Examination Rules appear. Review and click Next to proceed.     

     
  • Read the Special Instructions if provided and click Next to continue.     

     
  • Review the Terms and Conditions. After reading, select the checkbox to agree to the Terms and Conditions. Then, click Start Exam to begin.  
        

System Check

  • After clicking Start Exam, the system automatically checks your device readiness by verifying your hardware, software, browser, and network configurations.   

     
  • Click the View icon next to the Hardware Configuration heading. The system displays the camera and audio status. You may follow the on-screen instructions to verify these configurations.   

     
  • Click the View icon next to the Network Configuration heading to view the audio and video bitrate levels.   

     
  • Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.   

Onboarding

Sharing Your Screen

  • By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.    

     
  • The status in the control panel shows waiting for the onboarding agent, and once the OBA (Onboarding Agent) is connected, you will be able to see them in the control panel.    

ID Verification

  • To start the ID verification steps, A consent message will be displayed in the control panel to provide consent for the ID verification. 
  • Select the checkbox and click I agree to provide consent for verifying your ID.    

     
  • Your ID verification has started.    

     
  • Hold your photo ID in front of the camera and wait until the OBA verifies it.    

Face Verification

  • To begin the face verification steps, a consent message will be displayed in the control panel to provide consent for the face verification. 
  • Select the checkbox and click I agree to provide consent for your face verification.    

     
  • As directed by the OBA, look directly into the camera while a photo of your face is taken.    

Exam360 and Room Scan

  • Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the app on your phone, and place your phone as suggested by the OBA so they can see your entire testing area, including your computer.   

     
  • Next, select the checkbox and click "I agree” to provide consent for a room scan.   

     
  • Follow the room scan procedure as directed by the onboarding agent.   

     
  • Once the required verification process is completed by OBA, you will be transferred to a proctor.

Exam Rules and Instruction

  • As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.   

     
  • Read through any Special Instructions if provided, and click Next to start your exam.   

Proctoring

Proctor Session and Test Console Options

  • After you are connected to the proctor, the test console screen appears. When the test login screen appears, enter the required information and click Start to proceed with the exam. 
    • You can contact the proctor using the chat at any point during the exam. Click the Side Arrow icon to open the control panel.   

       
    • Click on the chat bar at the bottom of the control panel to open the chat box and drop a message to the proctor if any assistance is required.  
    • You will also be notified if the proctor drops a message to you.    

       
    • Click to open the chat box and reply or send a message to the proctor. The chat option will be active throughout your exam session.   

Taking Your Exam

  • Read the Exam Instructions and click the β€œAGREE – Start Exam” button to begin the exam. 

     
  • On the testing page, you can view the header of the testing screen to check the Remaining time.  
  • Answer the displayed questions and click the Save Answer button provided on the left side of the screen to save Answers. 

Ending Your Exam

  • After answering and saving all questions, notify your proctor via the chat box that you've finished the exam. Then, select Done at the lower right corner. 

     
  • After submitting (Done), a confirmation message will appear with preliminary results of your test. 

     
  • Open the drop-down menu provided at the top,
    • You can view the remaining proctoring time displayed in the center. 
    • Select the Information icon to view exam details. 
    • Select the Hand icon to raise your hand and contact the proctor during the exam. 
    • Check the Wi-Fi icon to view your network connectivity status. 
    • Click Finish Test to end the proctoring session. 

Support

  • If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on ExamRoom.AI.